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Ongoing business support

An IT support plan.
Built around your team.

Agree a support arrangement around the users, devices and systems your business relies on.

Start with your requirements.

01 / ZISCO

People & devices

Confirm the number of users, computers and sites that need support, and who can request help.

02 / ZISCO

Scope of support

Agree which tasks are included, how requests are handled and what requires a separate quote.

03 / ZISCO

Ongoing costs

Identify the support charge alongside any software licences, equipment, parts or third-party subscriptions.

Agree the detail before you start.

  • Covered devices, users and locations.
  • Support hours, contact methods and any agreed response targets.
  • Remote support, on-site attendance and travel arrangements.
  • Backup, security and maintenance responsibilities.
  • Exclusions, billing frequency and cancellation terms.

Discuss a plan for your business.

Tell us what you need help with and we will discuss the most practical approach.

Zed

Your Zisco support assistant

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Hi, I’m Zed. Tell me what isn’t working, or register your business for IT support. Please don’t share passwords or sensitive records.

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