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Cloud storage, sync and backup Simple checks to help you describe an issue and choose a practical next step.
Work through these steps. Know the difference Synchronisation keeps locations in step. That can also copy a deletion or unwanted change. Backup keeps recoverable copies according to its retention settings.
Check what is covered Identify important files and devices, how often copies are made and where they are stored. RAID in a NAS does not replace an independent backup.
Test recovery Check that you can restore a sample file and understand retention limits. Discuss local and cloud backup options for the data that matters.
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