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Preparing for remote support Simple checks to help you describe an issue and choose a practical next step.
Work through these steps. Confirm the session Arrange support with Zisco using the published contact details. Verify any unexpected contact before allowing access.
Prepare the device Save work, connect to power and the internet, and close unrelated personal documents. Make sure you have permission to request support.
Stay in control Use only the tool agreed with the engineer. Remain available during the session and confirm that temporary access ends afterwards.
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Hi, I’m Zed. Tell me what isn’t working, or register your business for IT support. Please don’t share passwords or sensitive records.
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Register for IT support Tell us about your business. Zisco will review your requirements and discuss suitable support. This is an enquiry, not a paid contract.
How Zed uses your information AI chat messages are sent to OpenAI only when you enable AI replies. Chat history stays in this tab and is not saved as a WordPress transcript. OpenAI processes messages under its service terms. Company registration details are stored privately by Zisco in WordPress for responding to your enquiry; they are not sent to the AI. Technical rate limits use a temporary, hashed network identifier. Contact support@zisco.co.uk about access or deletion of enquiry records. Please avoid sensitive information.
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