01 / ZISCO
Physical checks
Check connections, status lights, equipment labels and visible faults.
On-site IT & Smart Hands
Your remote team.
Our hands on site.
Local technical attendance for providers who need someone at the customer site.
Practical help. Clear scope.
02 / ZISCO
Equipment replacement
Agreed swaps of PCs, network devices, peripherals and accessible components.
03 / ZISCO
Remote-team assistance
Follow approved instructions and relay findings to your technical lead. Privileged changes require authorisation.
How we work together.
01
Agree the brief
Tell us the site, equipment, fault or project scope and preferred dates.
02
Confirm the booking
We agree availability, charges, travel, access and approval limits before attending.
03
Report the outcome
Receive findings, work completed and recommended next steps. Parts and extra work require approval.
Your questions, answered.
Can you attend under our brand?
White-label attendance and customer communication rules can be agreed for each booking. Please provide the required job instructions in advance.
Do you offer guaranteed response times?
Attendance is subject to confirmed availability. Any response commitments, out-of-hours work and travel charges must be agreed separately.
How is the work priced?
Request a quotation for call-outs, hourly work, day bookings or project work. Parts, parking and travel are agreed before proceeding.
YOUR NEXT STEP
Discuss your requirements.
Zisco receives your details first. We will review the request and contact you. Submission does not start a contract or authorise a supplier switch.
Do not include passwords, bank details or sensitive customer records.