01 / VISIBILITY
Know what you have
Build an inventory of enrolled computers, operating systems and installed software, with device reporting to guide support decisions.
MANAGED DEVICE CARE
Keep devices updated.
Stay ahead of everyday IT issues.
Managed update reviews, device inventory and authorised remote support for business computers. A practical service from Zisco, built around your devices and working hours.
Assessment and an agreed support arrangement come first. Submitting an enquiry does not install software or authorise access.
Practical care for your computer estate.
02 / UPDATES
Review missing patches
Review supported operating-system and application updates. Agree testing, maintenance windows and restart arrangements before deployment.
03 / SUPPORT
Connect when authorised
Remote help for enrolled Windows computers, including unattended access only where you have authorised it in your service agreement.
A CLEAR ONBOARDING PROCESS
Agreed access. Controlled setup.
01
Tell us about your devices
Share the number of computers, operating systems, sites and the support you need. Do not send passwords or confidential files.
02
Agree your service
We confirm compatibility, pricing, review frequency, response arrangements, authorised users and what is included. Device care is a quoted Zisco service, not a promise of free support.
03
Enrol and test
Zisco supplies an appropriate setup route privately after authorisation. We test reporting and access before rolling out more widely. There is no public installer on this page.
What to expect.
- Remote work requires enrolled, supported devices to be powered on and connected to the internet.
- Monitoring covers the agreed device, software and update information. It is not a promise of continuous human supervision or a 24/7 security operations centre.
- Response times, scheduled reviews and patching windows are agreed in your support arrangement.
- Backups, antivirus/EDR, on-site visits and specialist network or printer monitoring are separate unless expressly included.
- You can discuss removal of the management agent and ending access when the service ends.
Your questions, answered.
Which software does Zisco use?
Our initial delivery approach uses Action1 for supported endpoint management, update reporting and remote access. The tool and features available for your devices are confirmed during assessment. This page does not claim an Action1 partnership or certification.
Does this support Macs, Linux devices and printers?
Compatibility varies by operating system and feature. Action1’s built-in remote desktop currently supports Windows endpoints only. Tell us about other devices so we can assess a suitable approach before quoting. Printer repair support is available separately.
Can you access my computer at any time?
Access must follow the permissions and working arrangements you agree with Zisco. Unattended access needs explicit authorisation; sending this form does not grant it. Ask us about access logging and approval settings before enrolment.
Is the service free?
Zisco’s assessment, setup, administration and support are quoted services. Our software licence arrangements do not determine the price of your support. You receive the scope and charges before deciding.
Is the website my remote control dashboard?
No. Use the website to request support or discuss device care. Remote management takes place in a restricted management platform after approved onboarding, with no customer devices or access credentials exposed here.
Let’s plan your device care.
Tell us your device count and priorities. We will discuss a practical scope and quotation.
PRACTICAL HELP. CLEAR PRICES.
Start with the help you need.
Zisco Home Device Care
£4.99
including VAT / month / Windows computer
Agreed update management, a monthly device review and notification of issues found.
Enquire about device care →What is included & terms
Monthly rolling service, cancellable before the next renewal. Free straightforward remote onboarding; any additional setup is quoted first. Repairs, hands-on support, backups and security licences are separate. No continuous human monitoring or guaranteed fault prediction. Access and restart times are agreed before enrolment.
Enquiries do not take payment, start a subscription, enrol a device or confirm a booking. We agree the details with you first.